Case study

Custom React Flow solution for advanced workflow automation

We developed a tailored Workflow Builder for Plura AI – integrating AI-driven flows, reducing operational overhead, and accelerating project delivery. Check how our expertise in React Flow and intuitive UI design produced a high-performance, fully adaptable platform.

User interface showing a diagram with connected nodes which present a workflow of a process.Plura interface displaying a logic-based conversation flow with a highlighted call handling process and nested subflows.
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Custom Workflow Builder: Bridging advanced AI flows with React Flow

Plura AI needed a specialized workflow builder to integrate with their AI-driven processes—allowing for dynamic forms, real-time data analysis, and a straightforward user experience.

With React Flow’s diagramming capabilities, we delivered a high-performance solution that allows for complex logic and goes hand in hand with Plura AI’s existing systems.

We worked on:

  • Implementing React Flow for visualizing processes and connecting them to Plura AI’s AI agent.
  • Creating specialized forms for each node. API integration to link the builder to Plura AI’s existing infrastructure for real-time data exchange.
  • Delivering a clean, modern interface that remains intuitive – even for complex AI-driven workflows.
Client

Plura AI, an innovative AI-focused organization seeking to facilitate both workflow creation and execution.

Business need

A complex yet intuitive platform for designing AI-powered flows. Plura AI required easy integration with their backend, efficient node-based form handling, and a user-friendly interface that could adapt to evolving requirements.

Scope

custom Workflow Builder, integration with AI processes, dynamic node configuration, future-proof scalability, API integration

React Flow
Zustand
IT
Flowchart
API integration
Challenge

Creating an AI Workflow Builder with a user-friendly React Flow interface

Adapting React Flow for AI-driven processes

The client’s flows required dynamic form generation, real-time data handling, and the flexibility to accommodate evolving logic—all without overwhelming users.

Hassle-free integration with existing systems

Plura AI’s backend and AI agent demanded a complex approach to data exchange. We had to ensure high performance while syncing with their infrastructure in real time.


Easy customization for evolving needs

The solution had to support rapid updates – whether adding new node types or modifying existing ones – so the client could continuously refine their AI flows.

A simplified, single-lined star icon

Balancing advanced features with a clear user experience

Despite handling complex logic and large data sets, the interface needed to remain accessible for both technical and non-technical stakeholders.

Minimizing the learning curve

Non-technical users had to quickly grasp how to build, edit, and manage flows – which simply required an intuitive design and guided interactions.

Maintaining stable performance under heavy loads

Large-scale data processing and AI-driven scenarios demanded efficient rendering and state management to avoid slowdowns or crashes.

Process

From an idea to a custom AI workflow solution

01
Architecture and system integration

Leveraging React Flow for visual logic, we established a comprehensive architecture that synced seamlessly with Plura AI’s backend. We incorporated scalable state management (Zustand) and set up APIs to handle real-time data exchange without compromising performance.

02
Development and iterative refinement

And then, once the foundation was set, our team built the solution in sprints – testing, gathering feedback, and making continuous improvements. By the end, Plura AI had a custom Workflow Builder ready for deployment, complete with dynamic forms, versioning capabilities, and a sleek, user-friendly interface.

Block 1

The implementation of three core workflow enhancements

To empower Plura AI’s processes, we introduced three pivotal enhancements that directly address the project’s requirements:

Dynamic node configuration

We built custom forms for each node in the Workflow Builder, enabling Plura AI to set rules, parameters, and validations on the fly. With this flexible approach, we switched from rigid constraints to quick, context-specific adjustments.

A graphic representing an interface with a diagram's part, a sidebar and navbar.

Real-time data integration

Our solution integrates with the client’s API and backend systems so that every node continuously receives up-to-date data. This real-time connectivity makes sure that AI-driven logic can react right away to new inputs, taking correct and timely actions without any help from a person.

A graphic presenting two nodes connected to each other.

Versioning and rollback

To support iterative development and experimentation, we implemented robust version control within the Workflow Builder. Plura AI can now compare flow states, revert to previous configurations, and safely experiment with changes – minimizing risk while driving innovation.

Block 2

More versatile features

Here’s how the enhanced interface helps Plura AI’s team maintain full control over even the most complex workflows:

Unified overview

We designed a consolidated control panel that presents key information—such as node statuses, execution logs, and performance indicators—in one central view. With this unified display, users get instant clarity on the health and performance of their AI-driven flows.

Customizable panels

The interface features a modular layout that can be rearranged or expanded to suit varying needs. Whether Plura AI requires real-time analytics, detailed error tracking, or granular node-level data, the panels can be tailored for maximum clarity and efficiency.

Immediate feedback and alerts

Automatic notifications and visual cues alert users to issues such as unresponsive nodes or misconfigured forms. All of that to minimize downtime and guarantee that AI-driven processes remain operational at peak efficiency.

User interface showing a diagram with connected nodes which present a workflow of a process.
Block 3

A fully functional Workflow Builder, at your disposal

Our holistic revamp of the Workflow Builder’s UI and UX ensures a frictionless experience for every user – technical or not:

Context-rich node configuration

Each node comes equipped with custom forms that include dedicated fields for contextual information – such as instructions and data mapping details – so users understand the node’s purpose without consulting external documentation.

Custom form inside a node.

Enhanced interaction with context menus and drag-and-drop

A quick-action context menu appears upon interacting with nodes, enabling users to clone, delete, or modify them with minimal effort. Combined with intuitive drag-and-drop functionality, these features make building or adjusting flows second nature.

Part of a diagram and sidebar with listing of various featutes. One of them is selected and drop-downed.

Standardized UI elements

Through a unified color scheme and consistent form styling, we made certain that all interface elements, from buttons to input fields, maintain a cohesive appearance.  Workflow Builder is easy to use even as complexities increase.

User interface presenting a part of a diagram and sidebar with selected "Workflows" option.

Superb integration for a next-gen tech ecosystem

Integrate our custom Workflow Builder into your existing tech framework and experience the next level of operational efficiency. Our agile architecture molds to your environment, so you can evolve your AI-driven flows without disrupting what already works.

  • Flexible architecture

    The solution fits perfectly into your ecosystem, cutting down on custom code while ensuring smooth data exchange.
  • Minimal downtime

    Our iterative deployment approach helps you implement new features without halting your core activities – keeping productivity high.
  • Custom-tailored integration

    We fine-tune every integration detail – from specialized endpoints to unique data formats – so the solution feels like a natural extension of your system.
  • Future-proof scalability

    As your workflows become more complex, our architecture scales effortlessly to keep innovation rolling with minimal rework.
Results

Experience the impact of a tailored AI Workflow Builder

Maximized user adoption

A user-friendly, node-centric design simplifies the process of creating workflows, making it accessible for every team member and reducing entry barriers.

Optimized teamwork

With real-time updates and solid versioning features, multiple contributors can fine-tune workflows concurrently so the collaboration is faster and more efficient.

Lower entry-treshold icon.
Future-ready scalability

The platform, built on React Flow and flexible API integrations, adapts to more complex flows over time – supporting continuous expansion without disruption.

Take your workflow automation to new heights

Describe your project to us, and we’ll develop a React Flow–powered solution that meets your demands while keeping performance and ease of use at the forefront.

Contact details

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